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Disable the checkbox next to this entry and click OK.

Then click Properties and locate the Internet Protocol Version 6 entry on the list.

When the Internet Connection window opens, double-click on your active Network Adapter.

Try to locate the Change adapter settings button at the left menu and click on it. Click the Network and Sharing center button to open it. Switch the View by setting at the top right section of the window to Category and click on Network and Internet at the top.

The same process can also be done by manually opening the Control Panel.

cpl’ in the bar and click OK to open the Internet Connection settings item in Control Panel. Use the Windows + R key combo which should immediately open the Run dialog box where you should type ‘ ncpa.It won’t make any drastic changes to your connection and it can resolve this problem easily! This is a clear sign that a possible method that can be used to resolve this problem can be to simply disable IPv6 for the connection. Some users have reported that that certain packet leaks occur when the computer where PIA is installed has IPv6 enabled on the connection it uses.

Private internet access down drivers#

TAP Adapter drivers – PIA developers have reported that newer versions of the TAP adapter driver cause problematic or slow VPN connections and you should try installing the older, more stable versions.

Make sure you disable IPv6 to resolve the problem.

IPv6 Connection Leaks – Packet leaks often occur if your Internet connection has IPv6 installed and that is something that PIA developers have overlooked for certain versions.

The following list of protocols and primitives used by WireGuard can be found below as well as more detailed information from the official website. All these features also aim to provide cell phones with faster connect times, improved battery life, and an overall more reliable connection. This is all done while having a more secure and stable tunnel with a faster connection sending IP packets over UDP. With less overhead and current encryption ciphers, WireGuard looks to reduce the issues of easy disconnects and the time to negotiate connections.

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This results in security audits and identifying bugs to be faster and easier to remedy, with fewer lines of code to comb through.Ī big advantage here is the use of modern technology. Compared to other VPN protocols such as OpenVPN (600,000) and IPsec (400,000), WireGuard is made up of a fraction of the amount of code, under 4,000 lines. WireGuard aims to be highly effective and easy to use with less going on behind the scenes. WireGuard is an open-source and relatively new VPN protocol that promises to offer advantages over previous options, written and developed by Jason A.

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Should you experience any issues with Wireguard on any platform, within our scope of support, please feel free to reach out to us with a support ticket, here NOTE: As both methods require installation outside of the functionality of our application, we are unable to provide support for installation errors that may occur when installing the kernel. If you are unable to locate your distribution in the link above, but you have the application installed, you may be able to compile the kernel directly from the source (you must have git installed on your system) via the following link:

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In some cases, this will require you to perform the kernel installation manually using the Wireguard’s download page which can be found here: Installation and utilization of Wireguard is very straightforward on all devices with the exception of Linux which requires Linux Kernel implementation. Additional features that can be utilized with Wireguard will be implemented in the future, but as it is currently in preview mode, we are unable to provide a timeline for additional options or settings. A WireGuard connection, therefore, requires connectivity to both TCP 1337 and UDP 1337 on the VPN server.Ĭurrently, within the desktop application, you can utilize the "Small Packets" feature should you find yourself in need of additional speed on top of the speeds that Wireguard currently provides. WireGuard connectivity in PIA works by sending an HTTPS request to the server to request an IP address and connection information, then we send UDP WireGuard traffic to the server.

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Additionally please be aware that Windows 7 does not support WireGuard to use this feature requires Windows 8 or later.

However, there is no ETA as to when this will be addressed.

Note: WireGuard currently does not work on Ubuntu 16.04, our development team is working to address this issue. Private Internet Access is happy to announce that we now offer Wireguard as a connection protocol across all platforms.